What the Shutdown of Canada Post Means for PayPal Merchants

 Today’s news that Canada Post has shut down its national postal service will have a considerable impact on both Canadian-based businesses as well as international merchants selling to customers in Canada.
With more than 98 million active accounts across 190 markets worldwide, PayPal is responsible for significant cross-border activity. For those international merchants selling to customers in Canada who now lack postal mail, below are a few tips for navigating during the shutdown.
Communicate With Customers
PayPal merchants that have sold items to Canadian customers and have not yet shipped them may want to consider contacting the buyer to see if they will consider an alternate method of shipping or would prefer to
wait until Canada Post resumes service.
The Check is in the Mail
Rather than relying on checks to be mailed, merchants can quickly and easily set up the ability to accept credit card payments via PayPal. With a PayPal account, businesses can process credit cards over the phone to collect payments from customers or donors.
Invoicing
Instead of dropping an invoice in the mail, merchants can send online invoices to customers. It is free for PayPal account holders to send invoices to customers via email. Sending an invoice with PayPal means the customer will receive the invoice on time and they’ll be able to click a button on the invoice to pay online with a credit card, bank balance or their PayPal account.
Nonprofits
For nonprofit organizations with a website, PayPal makes it simple and easy to collect donations online. It is fast to open a PayPal account and even faster to add a donate button and allow your donors to continue to support your cause.
We’ll continue to keep tabs on the situation with Canada Post and will share updates accordingly.
–Darrell MacMullin, Managing Director of PayPal Canada

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